Terms of Service

Last Updated: December 20, 2025

1. Acceptance of Terms

By accessing and using Seashells Learning Portal ("the Platform," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Platform.

2. Description of Service

Seashells Learning Portal is an online educational platform that provides:

• Access to educational courses, lessons, and learning materials
• Progress tracking and assessment tools
• Subscription-based access to premium content
• Communication features including WhatsApp integration
• Payment processing for subscription plans

3. User Accounts

3.1 Registration

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 13 years old to create an account (or have parental consent if under 13)
• You agree to notify us immediately of any unauthorized use of your account

3.2 Account Responsibilities

• You are responsible for all activities that occur under your account
• You must not share your account credentials with others
• You must not create multiple accounts to circumvent subscription limitations

4. Subscription and Payment Terms

4.1 Subscription Plans

• We offer various subscription plans with different features and access levels
• Subscription fees are charged in advance on a recurring basis (monthly, quarterly, or annually)
• Prices are subject to change with 30 days' notice to existing subscribers

4.2 Payment

• All payments are processed through secure third-party payment processors
• You agree to provide valid payment information
• You authorize us to charge your payment method for subscription fees
• All fees are non-refundable except as required by law or as stated in our refund policy

4.3 Cancellation and Refunds

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• No refunds are provided for partial subscription periods
• Refunds may be provided at our discretion for exceptional circumstances

5. Use of the Platform

5.1 Permitted Use

You may use the Platform for:

• Personal, non-commercial educational purposes
• Accessing and viewing course content for your own learning
• Completing assessments and tracking your progress

5.2 Prohibited Activities

You agree NOT to:

• Copy, reproduce, distribute, or share course content without authorization
• Use automated systems (bots, scrapers) to access the Platform
• Attempt to gain unauthorized access to any part of the Platform
• Interfere with or disrupt the Platform's security or functionality
• Upload malicious code, viruses, or harmful content
• Impersonate others or provide false information
• Harass, abuse, or harm other users
• Violate any applicable laws or regulations

6. Intellectual Property

6.1 Our Content

• All content on the Platform (courses, videos, text, graphics, logos) is owned by us or our licensors
• Content is protected by copyright, trademark, and other intellectual property laws
• You receive a limited, non-exclusive, non-transferable license to access content for personal educational use
• You may not download, copy, or redistribute content without written permission

6.2 Your Content

• You retain ownership of any content you submit to the Platform
• By submitting content, you grant us a license to use, display, and distribute it on the Platform
• You represent that you have the right to grant such license

7. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Platform, you consent to our Privacy Policy.

8. Third-Party Services

The Platform may integrate with third-party services (e.g., payment processors, WhatsApp, social media). Your use of these services is subject to their respective terms and conditions. We are not responsible for third-party services.

9. Disclaimers

9.1 Service Availability

• We strive to provide reliable service but do not guarantee uninterrupted or error-free access
• We may temporarily suspend the Platform for maintenance, updates, or technical issues
• We are not liable for any loss or damage resulting from service interruptions

9.2 Educational Content

• We provide educational content "as is" without warranties of any kind
• We do not guarantee specific educational outcomes or results
• Content is for educational purposes only and should not be considered professional advice

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability is limited to the amount you paid us in the 12 months preceding the claim
• We are not responsible for any loss of data, profits, or opportunities

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any rights of others

12. Termination

12.1 By You

You may terminate your account at any time by deleting it through your account settings or contacting us.

12.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activity
• Fail to pay subscription fees
• Abuse the Platform or other users

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Platform shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation if negotiation fails
3. Binding arbitration or court proceedings as a last resort

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Us

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Seashells Learning Portal regarding your use of the Platform.