Privacy Policy
Last Updated: December 20, 2025
1. Introduction
Welcome to Seashells Learning Portal ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, date of birth, grade level, and preferred subjects
- Payment Information: Payment details processed through secure third-party payment processors (we do not store full credit card information)
- Educational Data: Course enrollments, lesson progress, completion status, and assessment results
- Communication Data: Messages, inquiries, and feedback you send to us
2.2 Automatically Collected Information
- Usage Data: How you interact with our platform, pages visited, time spent, and features used
- Device Information: IP address, browser type, device type, operating system, and device identifiers
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze platform usage
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our educational services
- Process your registrations, enrollments, and payments
- Track your learning progress and provide personalized recommendations
- Send you important updates, notifications, and educational content
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
- Conduct analytics and research to improve our platform
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, hosting services, analytics providers)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and personal information (subject to legal and contractual obligations)
- Opt-Out: Unsubscribe from marketing communications (you may still receive important service-related messages)
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our platform is designed for students of all ages, including minors. We take special care to protect children's privacy:
- We collect only necessary information for educational purposes
- We do not knowingly collect information from children under 13 without parental consent
- Parents or guardians can review, modify, or delete their child's information
- We comply with applicable children's privacy laws, including COPPA
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your sessions
- Analyze platform usage and improve our services
- Provide personalized content and recommendations
You can control cookies through your browser settings, but disabling cookies may affect platform functionality.
9. Third-Party Links and Services
Our platform may contain links to third-party websites or integrate with third-party services (e.g., payment processors, WhatsApp). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain educational records as required by law
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.
13. Contact Us
14. Data Deletion Instructions
To request deletion of your account and personal information:
- Log in to your account at https://seashellsportal.digital/student/login
- Go to your Profile settings
- Click "Delete Account" and follow the prompts
- Alternatively, email us at omarstone05@gmail.com with your account email and request for account deletion
We will process your deletion request within 30 days, subject to legal and contractual obligations that may require us to retain certain information.